WARRANTY POLICY

At Nexsinio, we stand behind the quality of our products.


Warranty Coverage

All Nexsinio products include a 12-month limited warranty from the date of purchase.

The warranty covers manufacturing defects under normal use.


What Is Covered

The warranty covers:

  • product defects

  • malfunction under normal usage

  • faulty components


What Is Not Covered

The warranty does not cover:

  • damage caused by misuse

  • unauthorized modifications

  • normal wear and tear

  • accidental damage


Warranty Claims

To submit a warranty claim, please contact our support team with:

  • your order number

  • a description of the issue

  • photos or videos if applicable

Email: support@nexsinio.com


Resolution

Depending on the situation, Nexsinio may offer:

  • product replacement

  • repair

  • refund