WARRANTY POLICY
At Nexsinio, we stand behind the quality of our products.
Warranty Coverage
All Nexsinio products include a 12-month limited warranty from the date of purchase.
The warranty covers manufacturing defects under normal use.
What Is Covered
The warranty covers:
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product defects
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malfunction under normal usage
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faulty components
What Is Not Covered
The warranty does not cover:
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damage caused by misuse
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unauthorized modifications
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normal wear and tear
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accidental damage
Warranty Claims
To submit a warranty claim, please contact our support team with:
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your order number
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a description of the issue
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photos or videos if applicable
Email: support@nexsinio.com
Resolution
Depending on the situation, Nexsinio may offer:
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product replacement
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repair
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refund